Why Choose 3CX

Why Choose 3CX

 

Why your next phone system should be software based and running on a mainstream operating system.

 

3CX: Your Unified Communications Platform
  • Software-based PBX
  • Multi Platform: Windows, Linux, Cloud, Mini Appliance
  • Slash telecommunication costs
  • Increase productivity & mobility
  • Open Standard SIP, WebRTC
  • Major Global customers
Software based
  • Runs on standard server hardware
  • Virtualize on Hyper V or Vmware
  • Easier to manage, scale & secure
  • No need for a proprietary black box
Slash Telecommunication Costs
  • Slash your phone bill using
    • VoIP Providers
    • Interoffice bridges
  • Free calling to teleworkers
  • Reduce travel costs with built-in video conferencing
  • Cheaper to buy, scale and manage
  • In-house administration & maintenance
Improve Customer Service3cx
  • Customer name instead of caller ID – links to your CRM / Exchange Server
  • Listen in, Barge In, Whisper & Record Calls
  • Advanced Queue monitoring – Never lose a call!
  • Built-in web conferencing for easy case resolution
  • Advanced Agent & Sales person Reporting
Increase Productivity
  • See the presence of your colleagues
  • Setup conference calls in seconds
  • Voicemail, fax to email
  • Corporate Instant Messaging
Built-In Web & Video Conferencing
  • Launch web conferences / video calls in seconds – from the 3CX client
  • Clientless with WebRTC technology – participants just click a web link
  • Minimum bandwidth consumption
  • No extra learning curve or separate web accounts
  • Click2Call Google Chrome Extension
  • Android and iOS apps included
3CX Your Unified Communications Platform
  • Take your office extension everywhere
  • Forward phone calls to your smartphone
  • Slash phone bill using Wifi or 3G
  • Save battery life with 3CX “PUSH Technology”
Desktop Call Control & CRM Integration
  • Click to Call, from browser or CRM
  • One-click call transfer to other extensions or voicemail
  • Call Journaling & Customer identification
  • Control your IP phone from your desktop
Quick to Install
  • Install 3CX in minutes
  • Automatically provisions supported IP phones
  • Deploys client software to Smartphones & Desk / laptops
  • Automatically configures VoIP Gateways and SIP trunks
Easy Management
Easy to use web-based console:
  • Create new extensions
  • Manage IP phones network wide
  • Configure smartphones remotely
  • Single point of support for the whole solution
  • 3CX managed FQDN
3CX Dashboard
  • Monitor key data from one screen
  • See key machine and PBX Info
  • Alerts for critical events
  • Auto purging of databases